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Terms of service

Terms & Conditions

Last Updated: 08/25/25

Welcome to Citadel Spaces. These Terms & Conditions (“Terms”) govern your access to and use of our website, store, products, and services (collectively, the “Services”). By visiting, browsing, or purchasing from Citadel Spaces, you agree to be bound by these Terms. Please read them carefully before using our Services.

If you do not agree with these Terms, you should not use our Services.

1. Eligibility

By using our Services, you confirm that you are at least 18 years old (or the age of majority in your jurisdiction) and legally capable of entering into binding contracts.

2. Products and Services

  • Citadel Spaces offers renovation services and premium materials for purchase.

  • We reserve the right to limit or refuse sales, discontinue products, or adjust pricing at our discretion.

  • All descriptions, pricing, and availability of products are subject to change without notice.

3. Orders and Payment

  • By placing an order, you agree to provide accurate, complete, and current information.

  • Payments must be made in full at the time of purchase through approved payment methods.

  • We reserve the right to cancel or refuse any order if fraud, misuse, or error is suspected.

4. Shipping and Delivery

  • Shipping timelines are estimates and may vary due to factors outside our control.

  • For material orders over $5,000, free freight shipping is provided.

  • Risk of loss and ownership transfers to you once items are delivered to the shipping carrier.

5. Returns and Exchanges

  • Return and exchange eligibility is subject to our [Return Policy].

  • Custom or special-order materials may not be eligible for return.

  • You are responsible for return shipping costs unless otherwise specified.

6. Use of Services

  • You agree not to misuse our Services or use them for unlawful purposes.

  • All content on the Citadel Spaces website, including text, images, and graphics, is owned by Citadel Spaces and protected by intellectual property laws.

  • You may not copy, distribute, or use our content without prior written consent.

7. Warranties and Disclaimers

  • Citadel Spaces makes every effort to provide accurate product details and service descriptions but does not guarantee that all information is error-free.

  • Except where prohibited by law, our Services and products are provided “as is” and “as available,” without warranties of any kind.

8. Limitation of Liability

To the fullest extent permitted by law, Citadel Spaces is not liable for:

  • Indirect, incidental, or consequential damages.

  • Losses resulting from misuse of products, delays, or service interruptions.

  • Any claims exceeding the amount you paid to us for the specific product or service at issue.

9. Indemnification

You agree to indemnify and hold Citadel Spaces harmless from any claims, damages, or expenses arising out of your use of our Services, violation of these Terms, or infringement of third-party rights.

10. Governing Law

These Terms are governed by and construed under the laws of the State of [Insert State], without regard to conflict of law principles.

11. Changes to These Terms

We may update or modify these Terms from time to time. Updates will be posted here with a new “Last Updated” date. Continued use of the Services after changes are posted constitutes acceptance of those changes.

12. Contact Us

For questions regarding these Terms & Conditions, please contact us at:

Citadel Spaces
sales@citadelspaces.com
(916) 223-5762
5855 Power Inn Rd, Sacramento, CA 95824